Our goal is to keep our customers satisfied at all times. We workhard to ensure that every order is handled with care and shippedin a timely manner.

Returns are accepted within 30 days from the time the order wasplaced. As a new customer, you can only return an order once.

The returned products must be packed in the original packaging.You must take care of the shipping costs for returns yourself. Afterreceiving the products, we will proceed to refund to the method ofpayment you used.

By placing an order, you indicate that you have read andunderstood our return policy and shipping information.

How to return a product
Use this form on our website to request your return. Please includeyour order number in the description box and the reason for yourreturn.

If you have any questions about returning a product, please contact us.
We can be reached at: customerservice@bioteqvitality.com