Frequently Asked Questions

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Harmony+

Yes, our Harmony+ is intended to be taken indefinitely as a dietary supplement. Harmony+ is most effective when used daily over a long period of time. The moment you choose to stop, your body will slowly decrease what you have built with Harmony+.

Yes, Harmony+ is designed to be used by both women and men. It is intended for anyone above 25 years looking to support their overall health and address both visible and non-visible signs of aging.

NAD+ is a coenzyme found in all living cells. It’s responsible for transferring electrons and hydrogen in the Krebs cycle, making it a vital component for producing all the energy your body uses. It’s involved in over 100 metabolic processes and is considered one of the most essential building blocks for life. Unfortunately, NAD+ levels decrease as you age and in response to psychological illnesses. This negatively impacts your health in many ways. Boosting your NAD+ can help restore your natural and healthy levels, enhancing your physical and mental wellbeing.

Low NAD+ concentrations can lead to an accelerated speed of cellular aging. Cellular aging is connected to low energy levels, impaired metabolic processes, a weakened immune system, and chronic disease.

Bron: Age-related NAD+ decline

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7442590/

Every ingredient in Harmony+ has been carefully selected to maximize its effectiveness. If you would purchase each of Harmony+ ingredients from the same high quality separately, the cost would be over 400 euro per month. There are 10 key ingredients in Harmony+. For more info see ingredients list of the capsule and the shot.

Harmony+ is developed in the Netherlands in The Hague. If you have any other questions, please contact us at: customerservice@bioteqvitality.com

Yes, you can mix the shot with a glass of water and then take the capsules.

In the context of European legislation regarding health claims, we are not allowed to state on the website for which application you can use the ingredients in our supplements. We may use the claims permitted by EFSA. Personal advice is allowed, please contact us at service@bioteqvitality.com.

Natural powders, capsules and shots are nutritional supplements. They support your health but are not a substitute for a healthy lifestyle. Always consult a doctor if you are taking medication, pregnant or breastfeeding before taking any herb, superfood or nutritional supplement.

Shipping and Handling

Free Shipping: The Netherlands and Belgium

European Union: € 17,00
Rest of The World: € 23,00

If the order is above € 120,00 your shipment is also free of charge.

BioteQ Vitality ships worldwide* and we do it fast!

*Except to the GCC Countries.

Shipping in the Netherlands it can take up to 1-3 working days. It can take up to 3-7 working days to receive your package in Europe and the Rest of the World.

BioteQ Vitality provides worldwide shipping through: DPD, PostNL and DHL Express.

Please contact our Customer Service by e-mail: customerservice@bioteqvitality.com and we will provide you a new tracking number and check out where the procedure went wrong.

Once your order will be shipped you receive a notification of DPD, PostNL or DHL Express. You will receive an e-mail and SMS about your shipment’s progress and estimated delivery date/time and the possibility to adjust it to your needs.

Note: Therefore, its necessary to insert the right e-mail address and mobile phone number in the checkout.

For orders shipped outside of the Netherlands, you should consult the customs legislations of your country.

We do not take responsibility for duty fees, brokerage fees and shipment delays due to customs, if any.

Returns and Refund

Our goal is to keep our customers satisfied at all times. We work hard to ensure that every order is handled with care and shipped in a timely manner.

Returns are accepted within 30 days from the time the order was placed. As a new customer, you can only return an order once.

The returned products must be packed in the original packaging. You must take care of the shipping costs for returns yourself. After receiving the products, we will proceed to refund to the method of payment you used.

By placing an order, you indicate that you have read and understood our return policy and shipping information.

How to return a product?

Use this form on our website to request your return. Please include your order number in the description box and the reason for your return. If you have any questions about returning a product, please contact us. We can be reached at: customerservice@bioteqvitality.com

Please download the Return Form here!

At the moment we do not offer any free returns.

Please print and fill out the return form. You can download it here. Please include all details requested on the return form, especially your order number which was provided on your confirmation email following the completion of your order.

To take advantage of your rights under our return policy, you must:

Fill in the Returns Form which must be sent along with the goods and send it to:

BioteQ Vitality B.V.
Grote Waard 7
2675 BX  Honselersdijk - The Netherlands

You will be responsible for paying postage costs associated with returns under this return policy.

Shopping

Check out the webshop to make a purchase. Select your favourite item, control its the right product u want and add your order to the cart. If you are ready to purchase, select proceed to checkout. Then you should enter your details, unless you already have an account, and choose the shipping- and payment method. ‘Place your order’.

Please send an email to: customerservice@bioteqvitality.com and ask for your confirmation mail. We will send the confirmation mail as soon as possible.

BIOTEQ VITALITY WEBSHOP

Please make sure your e-mailaddress and password are correct. If you’re still having trouble, please try using the “Forgot Password” link underneath the text box where you enter your password.

If you forget your account password, click on the “Forgot Password?” link. You will be sent an email with a temporary password. It is recommended to change your temporary password after logging into your account.

If you are having trouble with the website, please ensure the browser you are using is up to date. Try deleting your cookies / website history and revisit the website again. Another good test is to use a other browser.

Our whole website, including the one step checkout protocol of the webshop uses a: Secure Socket Layering (SSL) encryption technology. Your internet connection with the BioteQ Vitality website will be secured with 256-bit AES Encryption on a Comodo RSA Extended Validation certificate routed over a secure server.

All personal, payment and private information will be secure for third party enforcers. To be 100% clear: The Secure Socket Layering (SSL) encryption technology will apply on all parts of the website where sensitive information is used. We think all data and traffic is sensitive so we offer a complete Secure Socket Layering (SSL) secured website. You can verify this by looking at the green addressbar in top of your browser.

Filling the registration form and registering is required to complete any transaction on BioteQ Vitality. You may register or login to your account by accessing the “Login” link.

Registering also allows you to:

– Verify order status.
– Checkout faster.
– Receive email updates and promotions to get regular insights about trends and sales.
– You can modify and delete your account at any time.